Technical and Professional Skills
Enabling more meaningful client conversations, Global Insurance Company
Our client, a global insurance company, was focusing on increasing its market leadership and penetration within the multinational client arena (which spans over 130 countries). To do this, the client identified the need for increased thought leadership across the firm.
Based on this request, Intuition worked with the client to develop a central repository for all relevant multinational insurance content designed to educate all internal and external client-facing staff, including business partners, brokers, reinsurers, and more.
Elements of Solution
- Advisory Services
Phase 1 – Determine Necessary Content and Style
Intuition initially consulted with the client to determine what was to be included in the training. It was determined that the training required different scenarios to challenge learners to apply what they have learned, make decisions, and address certain situations in a way that allows them to “experience” their role in a safe, learning environment.
Phase 2 – Content Development
Based on this request, Intuition developed training consisting of a 90-minute course, two videos, and multiple embedded resources delivered on a customized Multinational Insurance Portal. The course is accredited by the Chartered Insurance Institute (CII) for 1.5 hours of Continuing Professional Development (CPD) credits.
The program is accessed externally 24/7 anywhere with an internet connection via the customized portal. As the program was designed and developed for an external audience of brokers and clients, the portal page was designed with a 100% customized look in line with the client’s external website to ensure retention of brand integrity.