Onboarding & Induction
Risk & Compliance
Customer & Partner Education
3rd Party/Contractor Education
Mobile learning for complex distribution network, Global Direct Sales Organization
As one of the world’s largest CPG/Direct Sales Organizations, this client quickly learned that its existing enterprise Learning Management System (LMS) was not well suited to deliver training to a complex and varied distributor landscape.
Intuition worked closely with the client to deliver a flexible platform and experience tailored to the distributors’ specialized needs, that integrated seamlessly with the clients existing systems, and included functionality and support across desktop, tablet, and mobile devices.
Elements of Solution
- Advisory Services
Two-day on-site initial workshop
To fully understand the unique requirements of the Client’s global audience, existing systems, and desired infrastructure, our implementation team held an initial workshop with senior leadership, distributor marketing, procurement, and software development teams.
Two weeks after initial workshop
A functional specification was delivered, with high-level wireframes and workflows that described how the system would be designed and implemented. Technical details were provided on required integration points, development, and test environments. To reduce internal costs, the client requested and received a detailed breakdown of areas where their technical resources would be required.
Four weeks after initial workshop
After the functional specification document was approved by the client, the development of the solution began. Using an agile methodology, new features were developed, and made available for the client to review for feedback and testing. Due to the complexity surrounding integrations, it was imperative that any potential issues were identified early in the process. Daily status calls were conducted to provide full visibility into the status of the project during this critical phase.
The live system was delivered for release to the client’s distributors. Access was provided through the integrated system via the customer website as well as native apps for iOS and Android. The client now had offline access to all content. Distributors immediately started accessing training across desktop, tablet, and mobile devices in high volumes.