The new workforce risk financial services leaders are watching Halfway through the year, the conversation among learning leaders in regulated finance has narrowed to one question. How does a firm build workforce capability, and prove it, while AI changes the work faster than most role frameworks can keep up? LinkedIn's 2025 Workplace Learning Report

AI in bank operations: The human factor AI is becoming pervasive throughout banking organizations and nowhere more than operations. In retail banking, for instance, AI is taking hold of areas such as fraud detection, customer service through chatbots, credit decisioning and marketing. The ability of AI to make operations faster is well accepted but

AI adoption in banking: 5 “hidden” risks Misgivings over the use of AI in banking have given way to its ubiquity across all areas. But while the power of AI is undisputed, human oversight and intervention is not just necessary – it is a regulatory requirement in most cases. But its effectiveness is